In order to provide the best service possible to our customers, we would like to ask your honest opinion of our performance as your supplier. Please rate the questions in each category using the performance rating system described below.

Performance Rating: 5-Exceptional; 4-Above Average; 3-Average; 2-Below Average; 1 -Poor

Company Name:

Responders Name/Position

Date:

4

3

2

5

1

1). Do we assist you in a friendly and timely manner when you contact us?

2). Do we consistently meet your product specifications and quality requirements?

3). Do shipments arrive on time at your facility?

4). How does Mastercraft compare to your Best Supplier in overall product and service quality?

5). What recommendations would you make to improve our product/service quality?